For Professionals

Our approach is built on the following principles:

Commissioned through local authority contracts: We work closely with local authorities to ensure our services meet community needs.
Registered and inspected by the Care Inspectorate for Wales: We uphold the highest standards in care and support.
Adhering to workforce standards set by Social Care Wales: Our focus is on maintaining a skilled and competent workforce.

To achieve these goals, we are dedicated to:

Delivering high-quality care and support.
Ensuring a well-trained and sufficient workforce.
Maintaining financial stability and transparency.
Acting lawfully, including compliance with wage regulations.
Providing excellent value for money.

As a value-driven organisation, we go beyond the minimum requirements. We are committed to earning the trust of our professional colleagues by fostering open communication, actively seeking ways to reduce costs, and enhancing value. We play a pivotal role in shaping policies that benefit Welsh citizens and communities now and for future generations.

Vanguard Systems Thinking Method

We reduce waste and empower frontline staff to focus on what truly matters for the people they support.

Person-Centred Active Support System

This approach helps individuals retain and develop skills, boosting their confidence and independence.

Community Building Initiatives

We engage and support all members of our co-operative—people we support, employees, and their families—to foster stronger local communities.

Co-production in Our Constitution

By embedding co-production, we recognise the value of those receiving our services as vital community assets, sharing power as equals with those who support them.