Tess Johnson

Assistant Director of Governance and Compliance

I began my career as an administrator for the London Probation Service, where I honed my administrative skills and developed a strong foundation in organisational management. My journey led me back home to Wales, where I began work for Social Services in Powys, working within the Child Protection team. This role allowed me to develop a deep understanding of the complexities and importance of safeguarding vulnerable individuals.

After taking a career break to focus on raising my two young children, I returned to the workforce in 2015, joining Cartrefi as Administrator to the CEO and Regional Director for Mid Wales. I have since progressed through various administration and governance focused roles and have been fortunate enough to work under the guidance of some great leaders who have been incredible mentors and have supported my professional growth.

In 2023 I began leading the newly formed Quality and Governance team, and further developed my knowledge and skills around governance and compliance. I am incredibly proud of the achievements of this team and the positive impact that our work has on the continuous improvement of systems, processes and quality of service for the people we support.

As Assistant Director of Governance and Compliance, I am committed to ensuring that Cartrefi adheres to the highest standards of quality and regulatory compliance while promoting our co-operative values, and helping to empower those we support to live the lives they choose.